Refund and Returns Policy
We understand things don’t always go as planned on the water. That’s why we’ve created the most boater-friendly return policy in the industry.
Our Guarantee to You:
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No Questions Asked returns within 30 days
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Fast Refund Processing (typically 1-3 business days after we receive your return)
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Free Return Shipping on all defective or incorrect items
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Extended Seasonal Returns for winter storage items (until March 1st)
How Returns Work:
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Start Your Return through our online portal at [returns.boatifysupply.com] or email [email protected]
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Print Your Label (we’ll email it to you)
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Ship It Back (most returns ship via USPS or UPS)
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Get Your Refund or exchange
Special Considerations for Marine Products:
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Life jackets and safety gear must be unused with all tags attached
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Electronics must include all original packaging and accessories
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Custom-cut ropes/hoses are non-returnable (unless defective)
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Bottom paint cannot be returned due to EPA regulations
Pro Tip:Â Save time by including a copy of your packing slip with your return.
Our customer service team (available 7 days a week) can help with any return questions at [email protected].