Refund and Returns Policy

We understand things don’t always go as planned on the water. That’s why we’ve created the most boater-friendly return policy in the industry.

Our Guarantee to You:

  • No Questions Asked returns within 30 days

  • Fast Refund Processing (typically 1-3 business days after we receive your return)

  • Free Return Shipping on all defective or incorrect items

  • Extended Seasonal Returns for winter storage items (until March 1st)

How Returns Work:

  1. Start Your Return through our online portal at [returns.boatifysupply.com] or email [email protected]

  2. Print Your Label (we’ll email it to you)

  3. Ship It Back (most returns ship via USPS or UPS)

  4. Get Your Refund or exchange

Special Considerations for Marine Products:

  • Life jackets and safety gear must be unused with all tags attached

  • Electronics must include all original packaging and accessories

  • Custom-cut ropes/hoses are non-returnable (unless defective)

  • Bottom paint cannot be returned due to EPA regulations

Pro Tip: Save time by including a copy of your packing slip with your return.

Our customer service team (available 7 days a week) can help with any return questions at [email protected].